Prepare to enter the field of banking by enrolling in this seven week course. This course contains all the components of banking basics along with workplace math skills, interviewing skills, and resume preparation. Successful completion of this course, taught by local banking professionals, will result in a Today's Teller certificate from the American Banking Association. This certificate is recognized by banks and other financial institutions. To enroll, please call 992-5522.
Transform your customer service into something extraordinary. As a result, more repeat business will improve your bottom line. Customer service separates you from your competition. Extraordinary customer service comes from focusing on the few essential elements that yield big results. Discover how easy it is to tweak your customer service from the ordinary to the extraordinary. You’ll take away a customer service plan that will help you focus on the key elements that will get you started on your pathway to success.
Must-have skills to succeed in the workplace include the ability to create, edit and manage presentations in MS PowerPoint, documents in MS Word, email and calendars in MS Outlook, and spreadsheets in MS Excel. Microsoft Office Suite of applications is the most used software tool in the world. Stay current with this class, as it is always up-to-date and will change as the features of MS Office change over time. Master the most common uses so that you can work faster and more efficiently and can take your computer skills from plain and drab to exciting and engaging. You will leave class with a set of skills that are a workplace requirement in today’s fast paced ever-changing environment and will enable your future career success.
This course is designed to prepare participants to take the CompTIA A+ Certification Exam 220-1001 and 220-1002. The CompTIA A+ Certification is useful in obtaining an entry level job in Information Technology. In this course, you will acquire the essential skills and information you will need to install, configure, optimize, troubleshoot, repair, upgrade, and perform preventive maintenance on PCs, digital devices, and operating systems. Textbooks and exam fee are included in the course price. Students must take a placement exam before enrolling in the course. Please call 992-5522 for more information.