Workforce Training

Original source: https://s3.amazonaws.com/coursestorm/live/media/6e77668fbdf211e98207067b0ea9b0f8

Certificate in Customer Service

with Network Learning Resources

Feb

February 3rd to March 27th, 2020

$245 More Info

Customer service is now essential for business and all work organizations. With the increase of technology, human interaction with customers becomes all the more important. Whether it relates to retaining customers, serving your audience, or turning inquiries from potential customers into sales, good customer service is now one of the central factors in organizational success. Learn to improve your customer service skills to enhance your career skill set, improve productivity, and increase your organization’s success. You will also take away some extraordinary customer service techniques you won’t find anywhere else. Two one-month courses, available separately or as a certificate.

Click here for course descriptions.

Original source: https://s3.amazonaws.com/coursestorm/live/media/20c1e7c4be9a11e9babb06a512b94198

Mastering Computer Skills for the Workplace

with Network Learning Resources

Feb

February 3rd to 28th, 2020

$195 More Info

Must-have skills to succeed in the workplace include the ability to create, edit and manage presentations in MS PowerPoint, documents in MS Word, email and calendars in MS Outlook, and spreadsheets in MS Excel. Microsoft Office Suite of applications is the most used software tool in the world. Stay current with this class, as it is always up-to-date and will change as the features of MS Office change over time. Master the most common uses so that you can work faster and more efficiently and can take your computer skills from plain and drab to exciting and engaging. You will leave class with a set of skills that are a workplace requirement in todays fast paced ever-changing environment and will enable your future career success.

Click here for course outline.

Original source: https://s3.amazonaws.com/coursestorm/live/media/2d44f065bdfc11e98e060aa96cb4178e

Extraordinary Customer Service

with Network Learning Resources

Mar

March 2nd to 27th, 2020

$145 More Info

Transform your customer service into something extraordinary. As a result, more repeat business will improve your bottom line. Customer service separates you from your competition. Extraordinary customer service comes from focusing on the few essential elements that yield big results. Discover how easy it is to tweak your customer service from the ordinary to the extraordinary. You’ll take away a customer service plan that will help you focus on the key elements that will get you started on your pathway to success.

Click here for course outline.

Course